Add. Info's, Changes & Responsibilities, Journey Recommendations
Find: Cruise Schedule 2020 - 2021 - Boat Details - Cruise Destinations - Special Offers
CHANGES & RESPONSIBILITIES
The area covered with our cruises is really off the beaten track and lacks the minimum level of infrastructure to solve unexpected major problems immediately. We carry aboard our boats enough spare parts for most of the expected problems that may occur during the cruise.
All main machines (generators, compressors, outboard engines) are duplicated except for the main engine (that is how these boats are meant to be!), although sails can help in managing eventual engine failures. Therefore a minimum risk has to be assumed and no liabilities will be granted by SMY ONDINA, PT Inner Seas Adventures or Diplad International s.l. for any unexpected problem that could take some time to be solved during the cruise or force a cancellation.
Changes of itinerary during the cruise due to weather conditions or major force will account for no liabilities at all to SMY ONDINA, PT Inner Seas Adventures or Diplad International s.l. No refunds will be done due to the above mentioned reasons.
Any change of itinerary requested by guests within the scope of the published schedule and not affecting total duration of the cruise must have 100% guests approval in writing.
Each and every passenger with embarking rights is personally responsible for arriving on time to embark on the first day of the cruise. Failure to arrive on time for any reason beyond SMY ONDINA, PT Inner Seas Adventures or Diplad International s.l. control will not generate any liability of any type and no refunds for any reason whatsoever can be claimed by the passenger.
You must be in the possession of a Medical Certification allowing dive practice in case of suffering any incompatible illness or that may need an emergency evacuation by any reason.
We request all our guests to subscribe a generic diving and travelling insurance, including a cancellation insurance, accidents coverage and lost or late luggage arrival valid for all the length of the trip.
Although our experienced crew will brief the guests to ensure diving activities are carried out in the safest way, and most of the dives are guided, every diver dives at his/her own risk. SMY ONDINA, PT Inner Seas Adventures and Diplad International s.l. will not accept any liability for an eventual diving accident. On the first day of every cruise each passenger will be asked to sign a waiver form and show all convenient and valid diving and travelling insurances.
SMY ONDINA only guarantees the departure of each cruise on the published dates if the minimum number of 4 pax is booked for that cruise. Should this minimum number of 4 pax not been booked, SMY ONDINA could decide to cancel that cruise departure provided this is done with a minimum notice of 30 to 45 days before the date of the scheduled departure. Should the mínimum number of 4 pax not been booked, SMY ONDINA can keep the cruise open to full boat charter petitions. The deposit for booking confirmation that should have been made to consider that booking in firm will be returned completely in both cases.
SMY ONDINA could be forced to increase the published cruise price due to the following reasons:
- A strong currency fluctuation (Euro, US Dollar or Indonesian Rupiah)
- An unexpected or continuous raise of costs
- New taxes or increase of the actual taxes or activity fees.
- A sudden or continuous increase of fuel price.
Should any of these reasons force us to increase the published cruise price, passengers shall be informed of this change a minimum of 2 weeks before departure.
JOURNEY RECOMMENDATIONS
- Check Visa and Passport requirements
- Check your Diving insurance and increase coverage of the luggage insurance if you travel with photo equipment……………. just in case.
- We strongly recommend you to consider taking a Land Tour extension through the islands of Indonesia of your interest. Once you are in Indonesia you cannot miss the opportunity to know somewhere else of this incredible country and the most expensive part of the trip, the flight, you have already spent it.
To keep in mind
- Conditions for Payment and cancellations: to avoid any problem, please read carefully the section of “Bookings and Cancellations” of our MENU in our web page.
- Passport: The date of expiration must be a minimum of 6 months from the date of entrance in the country.
- Visa: No visa is needed to enter into Indonesia for a period of less tan 30 days (only citizens of Cameroon, Guinea, Montenegro, North Korea, Pakistan and Somalia need a visa for any type of entry). Check your visa needs with the Indonesian Embassy in your country or with a reliable travel agency if you plan to stay for more than 30 days. Do not forget to keep some Rupiah for the airport departure tax (ask the hotel or our staff for latest figure).
- Money: Euro or American Dollars can be exchanged directly at the airports and hotels in Indonesia. The best exchange rate to Rupiah is found in the “money changers” in Bali, (Beware of being cheated in some of them inside the shops, use your common sense to use the ones with a better and professional image). Credit cards are accepted in Bali and the large cities of Indonesia, not in the villages or in the remote islands. In the SMY Ondina you can pay with cash in Euro, Dollars and Rupiahs, but not with credit card.
- Cruise fees: Remember to carry €100/€150 (Komodo cruises) or €200 (Maluku/Papua cruises) per person to pay for cruise fees.
- Diving: The diving is normally carried out from the chase boats, without anchoring. The group is followed by the dinghy while diving and will always be ready to collect us when surfacing. The director of the SMY Ondina is an expert diving instructor, you will dive with him or with another dive-master after an exhaustive pre dive briefing in which the topographical conditions, biology, currents and the best way to plan the dive are explained. The temperature of the water vary according to the area, being normally of 28º C, descending from time to time to 22ºC in areas exposed to oceanic currents, for instance in the south of Komodo. The average visibility is 20 m.
- Diving equipment: It is recommendable to carry a safety sausage and a whistle; if in any case you forgot to take them, we will give you one on board for the cruise; We recommend wetsuits with a thickness of 3mm to 5mm maximum. Bring a torch or flashlight for the night dives, (although we have a few available for rent aboard) Logbook and diving qualifications and a diving medical certificate. You can rent diving equipment onboard, please ask in advance for availability and check prices in the Services Onboard section of our MENU.
- Photography: Bring enough memory cards with you. Electric current on board is 220 v with standard electrical sockets. Current in land is 220 v normally with standard and English electrical sockets.
- Health: there is no mandatory vaccinations for traveling to Indonesia. The Tropical Disease Institutes consider that some of the islands of the Indonesian archipelago are affected by malaria although this is only true for mountainous, jungles and high areas of the interior of some of them. During the cruise the risks are minimum and is sufficient to bring a mosquito repellent for the land excursions or use the ones that we provide onboard. It is important not to drink tab water and not to eat fruits and vegetables without peeling, washing or boiling them. If you suffer seasickness carry what works with yourself as there is nothing that works for everybody.
- Clothing: Our boats do not have laundry service, so we recommend all our guests to bring with them enough clothes for the whole length of their cruise. Hovewer, due to the high temperatures in Indonesia all throughout the year and to the home-like atmosphere on all our cruises, we recommend our guests to wear informal clothes, such as T-shirts, polo shirts, shorts and swimming costumes.
- VERY IMPORTANT: The sun is very intense here, do not forget a high protection sun cream for the cruise and 2 pairs of sunglasses (although we also have some to borrow onboard).
Minors on board
